TIPS Certification Practice Exam 2026 – Comprehensive Prep Guide

Question: 1 / 400

What kinds of questions should servers ask to assess a patron’s state?

Complex questions about their life history

Simple questions about the time, place, or their last drink

Asking simple questions about the time, place, or their last drink is the most effective approach for servers to assess a patron's state. This strategy allows servers to gauge the patron's level of intoxication and overall well-being without overwhelming them. Such straightforward inquiries can provide quick insights into whether a customer is impaired, as it prompts them to reflect on their recent drinking behavior and their surroundings, which are indicative of their current state.

Complex questions about life history may confuse or frustrate the patron, likely leading to inaccurate responses. Questions about favorite alcohol might not provide relevant information about a patron's current state and could divert the conversation away from safety considerations. Similarly, asking about restaurant service quality does not directly connect to understanding a patron's intoxication level and could miss the primary objective of ensuring the safety and well-being of all customers. Therefore, focusing on simple, direct questions is both practical and efficient in assessing a patron's condition.

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Questions about their favorite alcohol

Questions related to restaurant service quality

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