TIPS Certification Practice Exam 2025 – Comprehensive Prep Guide

Handling a patron who insists on having "just one more drink" requires a balance of professionalism and responsibility. The best approach is to firmly but politely explain that they cannot be served additional alcohol. This ensures that the server adheres to legal and ethical standards, emphasizing the establishment's commitment to the safety and well-being of its patrons. Such a response not only conveys respect for the patron but also reinforces the server’s authority in upholding responsible service of alcohol.

This approach helps prevent potential overconsumption, which could lead to dangerous situations either for the patron or others in the establishment. It reflects a clear understanding of the rules regarding alcohol service and promotes a safe environment, ultimately benefiting both the establishment and its clientele.

While offering a lower-alcohol beverage can be a thoughtful gesture, it does not directly address the insistence on one more drink and could still lead to issues if the patron misinterprets the offer. Ignoring the request entirely may leave the patron feeling neglected or frustrated, whereas serving the drink to avoid confrontation could compromise the safety of the patron and violate service policies. Therefore, the proactive and responsible communication provided in the correct answer is key to effectively managing the situation.