TIPS Certification Practice Exam 2025 – Comprehensive Prep Guide

Question: 1 / 400

What action should normally follow when a patron is visibly intoxicated?

Serve them a quick snack

Encourage them to leave quietly

Offer them a complimentary drink

Request a supervisor's assistance if necessary

When a patron is visibly intoxicated, the appropriate action is to request a supervisor's assistance if necessary. This approach ensures that the situation is handled professionally and safely, adhering to the establishment's policies and legal responsibilities regarding the service of alcohol. Consulting a supervisor can provide additional support and guidance on how to handle the patron appropriately, ensuring that staff members are protected and that the situation does not escalate.

Requesting assistance also helps to ensure that any actions taken, such as denying further service or asking the patron to leave, are aligned with company policy and local laws, minimizing the risk of liability for both the staff and the establishment. This collaborative approach emphasizes the importance of addressing the safety of the intoxicated patron as well as the overall safety of other patrons in the venue.

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