TIPS Certification Practice Exam 2026 – Comprehensive Prep Guide

Engaging with compassion and suggesting alternatives is the appropriate response in situations where a server notices that someone has been over-served. This approach demonstrates care for the patron's safety and well-being. By addressing the issue compassionately, the server can help de-escalate any potential risks that over-serving might pose, such as harmful behavior or accidents. Suggesting alternatives, such as offering food or non-alcoholic beverages, can provide the patron with options that can help mitigate the effects of alcohol consumption. This reaction aligns with responsible service practices and promotes a safe and enjoyable environment for all guests.

In contrast, ignoring the situation entirely could lead to serious consequences for the patron, possibly harming their health or safety. Encouraging them to continue drinking is not only irresponsible but could also escalate the situation. While asking friends to take the individual home could be a part of the solution, it may not directly address the immediate needs or feelings of the over-served patron. Instead, showing empathy and offering alternatives establishes a supportive environment instead of merely shifting responsibility.